What should I do if I am injured in a hotel or AirBNB?

By July 26, 2017Personal Injury
Emergency Room

Injured At A Hotel Or AirBNB?

Most people are looking to leave everyday life behind when they go on vacation. They want an escape from their worries – they aren’t thinking about the possibility of getting injured or falling ill. Unfortunately, injuries do occur while traveling. Such injuries can include:

  • Slipping in the shower
  • Running afoul of a poorly-maintained balcony railing
  • Suffering a burn or cut
  • Getting hurt on exercise equipment
  • Falling or tripping on the premises

Vacations can be rife with unexpected accidents. If you get injured in a hotel or an Airbnb, it is important that you know your rights and what to do.

Injured at a hotel

Hotels are required to follow a variety of regulations and keep their property up to code, making sure the property is safe and clean for guests. If you contract an illness or are injured on the premises of the hotel you are staying at, you may have grounds for a personal injury case. You should inform a hotel employee immediately if you have been injured. It is important to keep as complete of a record of the incident as possible, especially if you may have to pursue a personal injury suit in the future. Take pictures of the scene of the incident and give the hotel employee as much detail about what happened as you can remember. You will most likely have to fill out an accident report for the hotel. It is important that this official report is a comprehensive description of the events that led to your injury. Do not accept responsibility for the incident – this may prevent you from pursuing legal action at a later date.

You should also contact an attorney if you have been seriously injured. Your lawyer will be able to advise you on any specific steps you should take, as well as advocate with the hotel for your best interests. If you do end up filing a personal injury suit, the hotel may not be the only defendant. Depending on how the injury occurred, a contractor, manufacturer, or even another guest might share the liability.

Injured at an Airbnb

A newer option for travelers, Airbnb is very popular, especially with younger adventurers. Hosts can list a home or apartment or just a section of their own personal dwelling for rent on Airbnb, where guests can review the listings and make a reservation, just like at a hotel. However, getting injured at an Airbnb is different from getting injured at a hotel. According to the company’s terms and conditions, Airbnb only acts as an intermediary between the renter and the property owner. The company is not liable for any injuries that might occur while you are staying with a host. If the host was aware of a hazardous condition, they may be liable for your injury; however, many Airbnb hosts do not have the necessary insurance to cover a lawsuit. If your host does not have insurance or the personal assets, there may not be much that can be gained by pursuing legal action against them.

If you are injured at your Airbnb, inform the host and seek medical attention immediately. You should still do your best to make a record of the details of the incident. Although Airbnb denies any liability in the case of injury, the company is still new. Your lawyer may find some scenario where you are able to pursue legal action against the company.

Travel Insurance and Injuries

No matter where you stay while you travel, you might want to look into travel insurance if you are a frequent traveler. This special insurance will cover injuries that are sustained while traveling, though policies may be limited regarding certain parts of the world or specific situation.  You need to make sure to read the restrictions of any policy carefully, but a travel insurance policy can be a great investment for regular travelers.

Conyers Personal Injury Attorney

If your vacation has been cut short by an injury, you have options. Keep a good record of what happened, no matter where you are staying, and do not hesitate to seek out medical care. If you believe your Airbnb host or your hotel was negligent, do not hesitate to contact an attorney to learn more about your options.


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